Last Updated: 15 October 2025

1. Dispatch

We process orders on business days (Monday to Saturday, excluding public holidays). Once your payment is successfully received through Razorpay or other approved payment methods, your order will be dispatched within 2–5 business days.
If an item is customized or made-to-order, dispatch may take longer. In such cases, you’ll be notified via email or SMS.

2. Delivery Time & Locations

We currently ship across India.
Delivery usually takes 3–7 business days after dispatch, depending on your location and courier service availability.
Delays may occur due to courier issues, weather conditions, or public holidays. We are not responsible for delays beyond our control.

3. Shipping Charges

Shipping charges are displayed at checkout based on your delivery location and order weight.

  • Free shipping on orders above ₹2000.00.
  • For orders below ₹2000.00, standard courier charges apply.
    Shipping costs are non-refundable unless the product is defective or wrongly delivered.

4. Order Tracking

After dispatch, you’ll receive a tracking link via SMS or email. You can track your parcel directly on the courier partner’s website or app.

5. Failed Delivery / Return to Sender

If a delivery fails because of an incorrect address or unavailability of the recipient, the parcel will be returned to us.
Reshipping may incur additional charges. Refunds (if applicable) will be processed after deducting shipping costs.

6. Change of Address

Address changes are allowed only before dispatch. Once shipped, we cannot modify the address.

7. Damaged or Missing Items

Please inspect your parcel upon arrival.
If the package is damaged or items are missing, contact us within 48 hours of delivery at info@krushikaragrotech.in or +91 99983 66271 with photos and order details.

8. International Shipping

Currently, we do not provide international shipping outside India.

9. Contact Us

For any shipping or order-related questions:
📧 info@krushikaragrotech.in
📞 +91 99983 66271
🏢 12 Vegetable Shop, Market Yard, Station Road, Vyara, Tapi – 394650